【Caution】※ Some residents have called the wrong number when trying to contact the vaccine reservation phone number.
Please make sure you have the proper phone number so you don't misdial.
About COVID-19 Vaccine Booster Shots (3rd Dose)
This is information about the COVID-19 vaccine booster shot (3rd dose) which is available to those who received their 2nd dose of the vaccine 8 months ago in principle. Vaccine vouchers will be distributed as vaccine booster shots become available for qualifying residents.
For more detailed
information about the procedure for the vaccine booster (3rd dose), please read
more here 
(in Japanese).
For more detailed
information about the procedure for the vaccine booster (3rd dose), please read
more here (in English).
1st or 2nd dose of the vaccine
For those
who have not received their 1st or 2nd dose of the vaccine and those aged 5
and older who wish to be vaccinated:
We are
accepting vaccine reservations upon request.
Please call
the Vaccine Appointment Toll-Free Phone Number (0120-096-885).
Important Announcement
・Men in their teens and 20s taking the Moderna vaccine can choose to switch to the Pfizer vaccine.
Men in their teens and 20s who take the Pfizer vaccine are less likely to experience miyocarditis after taking the vaccine than those who take the Moderna vaccine.
Even those who received the Moderna vaccine for their first dose can choose to receive the Pfizer vaccine for their second dose.
Men in their teens and 20s who have received the Moderna vaccine for their first dose who would like to switch to the Pfizer vaccine quickly should contact the Kumamoto City COVID-19 Call Center （096-300-5577） to adjust their reservation.
Vaccinations Are Not Mandatory
COVID-19 vaccinations are only
provided at the request of the recipient.
Before deciding whether to be
vaccinated, please understand both the risks of side effects and the prevention
from infection and serious illness provided by the vaccine.
Please understand the prevention
from infection and serious symptoms the vaccine provides and the
risks of side effects before deciding whether to be vaccinated.
There are many factors, such as
health conditions, that one should consider when deciding whether to be
vaccinated.
Do not discriminate against
unvaccinated people.
A Flu Shot or Other Vaccine
If you receive a flu shot or other vaccine,
please wait at least 2 weeks before receiving the COVID-19 vaccine.
In principle, the COVID-19
vaccine should not be given at the same time as other vaccines.
You can receive the COVID-19
vaccine and any other vaccine if the vaccinations are at least two weeks apart.
However, in emergency
situations, such as receiving a tetanus vaccine after an injury, you can get
the vaccine without waiting the full two weeks.Vaccination Summary
1. Vaccination Sites
Vaccinations will be conducted at medical institutions.
Please consider where you would like to be vaccinated.
● Medical institutions that will administer vaccinations (Japanese only)
2. How to Make a Reservation
~ About Reservations at Various Medical Institutions Including Your Usual Clinic or Hospital ~
In addition to making reservations online, people who are hospitalized or regularly visit the hospital for chronic conditions in Kumamoto City that have been assessed as priority cases to receive the vaccine may be able to make a reservation at various medical institutions (their regular doctor).
This has been put in place to vaccinate people who are most at risk of serious infection first, so we ask for your understanding.
People who are hospitalized or visit the hospital regularly should ask their regular medical institution (their regular doctor) about this. (Please reference the List of Medical Facilities Administering Vaccinations.)
(1) Make a Reservation with Your Regular Doctor
There are many medical facilities in Kumamoto City that will vaccinate people thanks to medical institutions such as the Kumamoto City Physicians' Association & Yamaga Physicians' Association.
First, please talk with a representative of the medical institution you usually visit about the vaccine.
【Details You Should Ask Your Doctor About】
・What you should be aware of when you get vaccinated
・Whether the medical institution will be administering the vaccine
・(If they are administering the vaccine) how you can make an appointment
Furthermore, you must receive both doses of the coronavirus vaccine.
The second dose must be taken 21 days after you receive your first dose.
When you make a reservation to receive the first dose, make sure you know how to make a reservation for the second dose.
(2) Online Reservations
Please make an online reservation at the Vaccination Homepage（外部リンク）. (Japanese only)
You do not have to make a reservation for the second dose of the vaccine if you make your reservation online.
Your appointment for the second dose of the vaccine will be made by the Systems Management Office, and you will be informed of the date for your second dose in writing and on MyPage.
(3) Make a Reservation Through the Call Center
Toll-Free Phone Number for Vaccine Reservations
0120-096-885
Hours: 8:30 AM ～ 7:00 PM (including weekends and holidays)
Please be aware that you cannot make a vaccination reservation at city hall or ward offices
※ In order to ensure that the phone lines to emergency services like the police and fire departments are open, phone companies have set limits on phone calls to municipal bodies that are making vaccine reservations.
Because of these limits, your call with the vaccine call center may be cut off, and they may request that you call back later.
Please set aside some time to call, or if you can ask a family member or a friend to make a reservation for you, please make a reservation online.
※ Some residents have called the wrong number when trying to contact the vaccine reservation phone number.
Please make sure you have the proper phone number so you don't misdial.
Services are available in English, Chinese, Korean, Vietnamese, and Tagalog.
3. Reservation Schedule
Future changes to the reservation schedule will be announced via the Kumamoto City Official Website or the Shiseidayori Newsletter.
We predict that the making a reservation will continue to be difficult, but all of Kumamoto's residents will have access to the vaccine so we ask for your patience and that you make a reservation when it is possible.
The Vaccination Process
People Qualified to Get the Vaccine
Any registered resident of Kumamoto City that is 5 years old or older (including foreign residents)
※If you are not a registered resident of Kumamoto City but have been hospitalized at a Kumamoto City facility for a long period of time or are receiving care for a chronic/underlying condition from a Kumamoto City physician, you can be vaccinated in Kumamoto City if you would like.
Before You Get the Vaccine
To get vaccinated, you must have a "Vaccine Voucher & Pre-Examination Form," which was sent to everyone who qualifies for a vaccine, and a prior made appointment.
(1) Receiving a Vaccine Voucher & Pre-Examination Form
We have mailed out Vaccine Voucher & Pre-Examination Forms to qualified recipients.
※ In order to maximize the vaccine's effects, you must receive a second dose of the same vaccine after a set amount of time.
When you receive your first dose, please confirm when you can receive the next vaccine.
※ There should also be a page in the same package as your Vaccine Voucher that is for your second dose and proof of vaccination certificate.
※Each time you receive a dose, please bring all of the documents without cutting or removing pages.
Search for a Medical Institution
Phone Consultations:
Kumamoto City Vaccine Call Center
096-300-5577
Hours: 8:30 AM ~ 7:00 PM (including Weekends and Holidays)
(2) Search for a Medical Institution
(3) Reservations Online or over the Phone
Online Reservation Link (Japanese only)（外部リンク）
Phone Reservations
Toll-Free Phone Number for Vaccine Reservations
0120-096-885
Hours: 8:30 AM ～ 7:00 PM (including Weekends and Holidays)
(4) Receiving a Vaccinne
Things You Need to Get Vaccinated
Vaccine Voucher・Pre-Examination Form・A Form of ID
On the day of your vaccination, in addition to your Vaccine Voucher, Pre-Examination Form, and a document verifying your identity (such as a driver's license or health insurance card), please take proper measures to prevent the spread of infection.
※ If you are worried about your health or you feel ill before being vaccinated, please consult with your regular doctor.
※ Please take your temperature at home before going to get the vaccine, and if you have a fever or you feel ill, please do not go to the vaccination site and contact the Kumamoto City COVID-19 Call Center.
※ When you get vaccinated, we ask for your cooperation in preventing the spread of infection by wearing a mask, etc.