【Caution】
※ Some residents have called the wrong number when trying to contact the vaccine reservation phone number.
Please make sure you have the proper phone number so you don't misdial.
People age 65 and older
who will receive their first dose of the vaccine between June 14th and July 4th
must make their vaccine appointment by 7:00 PM on June 13th.
People age 65 and older
who will receive their first dose of the vaccine between July 5th and July 25th
must make their vaccine appointment by 8:30 AM on June 19th.
People age 60 and older,
people with a designated illness, and people with a disability can make a
vaccine appointment starting from 8:30 AM on July 10th. People who make an appointment in this period will be
able to receive their first dose of the vaccine between July 26th and August
15th.
People age 45 and older
will be able to make a vaccine appointment starting from 8:30 AM on July 31st.
People who make an appointment in this period will be able to receive their first dose of the vaccine
between August 16th and September 5th.
People age 30 and older
will be able to make a vaccine appointment starting from 8:30 AM on August
21st. People who make an appointment in this period will be able to receive their first dose of the
vaccine between September 6th and September 26th.
People age 12 and older
will be able to make a vaccine appointment starting from 8:30 AM on September
11th. People who make an appointment in this period will be able to receive their first dose of
the vaccine between September 27th and October 17th.
Vaccination Summary
1. Vaccination Sites
Vaccinations will be conducted at medical institutions and Group Vaccination Sites.
Please consider where you would like to be vaccinated.
● Medical institutions that will administer vaccinations 
(Japanese only)
● Group Vaccination Sites
Reservations will become available starting on May 17th (Wednesday), and reservations at 6 Group Vaccination Sites in the city will become available in stages starting May 26th.
As with vaccinations at medical facilities, we ask your cooperation regarding the reservation quotas.
Vaccinations will be available at any site regardless of the ward you live in.
A prior reservation is required.
Coming to the site without a reservation or making a reservation at the site is not allowed.
Please be mindful of days of the week that the site is not open and days that vaccination will not be administered.
| Kumamoto City Gymnasium & Youth Hall | Consultation Hall (1st Floor) | 2-7-1 Izumi, Chuo-ku, Kumamoto City | Wednesday & Thursday (excluding holidays) | 2 PM ～ 6 PM |
| Jonan General Sports Center | Studio & Training Room (2nd Floor) | 144-1 Mainohara, Jonan-machi, Kumamoto City | Wednesday & Thursday (excluding holidays) | 2PM ～ 6 PM |
| Kumamoto-jo Hall | Exhibition Hall (1st Floor) | 3-40 Sakuramachi, Chuo-ku, Kumamoto City | Weekends and Holidays | 10 AM ～ 6 PM |
| Seibu Community Center | Great Hall (1st Floor) | 2-7-1 Oshima, Nishi-ku, Kumamoto City | Weekends and Holidays | 10 AM ～ 6 PM |
| Yume Town Hamasen | West Side Floor (1st Floor of the Main Building, next to Megane no Yonezawa Glasses Store) | 1-2-1 Tainoshima, Minami-ku, Kumamoto City | Weekends and Holidays | 10 AM ～ 6 PM |
| Ueki Health and Welfare Center (Kagayaki-kan) | Group Examination Room (1st Floor) | 285-29 Iwano, Ueki-machi, Kita-ku, Kumamoto City | Weekends and Holidays | 10 AM ～ 6 PM |
※ Ueki Health and Welfare Center (Kagayaki-kan) will be open on May 29th (Saturday) from 2 PM ～ 6 PM.
※ Kumamoto-jo Hall will not be open on June 5th (Saturday) or June 6th (Sunday).
※Kumamoto-jo Hall will be a Mass Vaccination Site from June 21 (Monday) to August 1 (Sunday)
● Mass Vaccination Site
Kumamoto-jo Hall
Exhibition Hall (1st Floor)
3-40 Sakuramachi, Chuo-ku, Kumamoto City
Weekdays
Weekends and Holidays
10 AM ~ 6 PM
June 21 (Monday) ~ August 1 (Sunday)
2. How to Make a Reservation
~ About Reservations at Various Medical Institutions (Your Usual Doctor) ~
In addition to making reservations online, people who are hospitalized or regularly visit the hospital for chronic conditions in Kumamoto City that have been assessed as priority cases to receive the vaccine may be able to make a reservation at various medical institutions (their regular doctor).
This has been put in place to vaccinate people who are most at risk of serious infection first, so we ask for your understanding.
People who are hospitalized or visit the hospital regularly should ask their medical institution (their regular doctor) about this. (Please reference the List of Medical Facilities Administering Vaccinations)
(1) Make a Reservation with Your Regular Doctor
There are many medical facilities in Kumamoto City that will vaccinate people thanks to medical institutions such as the Kumamoto City Physicians' Association & Yamaga Physicians' Association.
First, please talk with a representative of the medical institution you usually visit about the vaccine.
【Details You Should Ask Your Doctor About】
・What you should be aware of when you get vaccinated
・Whether the medical institution will be administering the vaccine
・(If they are administering the vaccine) how can you make an appointment
Furthermore, you must receive two doses of the coronavirus vaccine.
The second dose must be taken 21 days after you receive your first dose.
When you make a reservation to receive the first dose, make sure you know how to make a reservation for the second dose.
(2) Online Reservations
Please make an online reservation at the Vaccination Homepage（外部リンク）. (Japanese only)
You do not have to make a reservation for the second dose of the vaccine if you are making your reservation online.
Your appointment for the second dose of the vaccine will be made by the Systems Management Office, and you will be informed of the date for your second dose on paper and on MyPage.
(3) Make a Reservation Through the Call Center
Toll-Free Phone Number for Vaccine Reservations
0120-096-885
0120-096-885
Hours: 8:30 AM ～ 7:00 PM (also open Weekends and Holidays)
Please be aware that you cannot make a vaccination reservation at city hall or ward offices
※ In order to ensure that the phone lines to emergency like the police and fire departments are open, phone companies have set limits on phone calls to municipal bodies that are making vaccine reservations.
Because of these limits, your call with the vaccine call center may be cut off, and they may request that you call back later.
Please set aside some time to call, or if you can ask a family member or a friend to make a reservation for you, please make a reservation online.
※ Some residents have called the wrong number when trying to contact the vaccine reservation phone number.
Please make sure you have the proper phone number so you don't misdial.
Services are available in English, Chinese, Korean, Vietnamese, and Tagalog.
3. Reservation Schedule
Future changes to the reservation schedule will be announced via the Kumamoto City Official Website or the Shiseidayori Newsletter.
We predict that the making a reservation will continue to be difficult, but all of Kumamoto's residents will have access to the vaccine so we ask for your patience and that you make a reservation when it is possible.
The Vaccination Process
People Qualified to Get the Vaccine
Any registered resident of Kumamoto City that is over the age of 16 (including foreign residents)
※If you are not a registered resident of Kumamoto City but have been hospitalized at a Kumamoto City facility for a long period of time or are receiving care for a chronic/underlying condition from a Kumamoto City physician, you can be vaccinated in Kumamoto City if you would like.
Before You Get the Vaccine
To get vaccinated, you must have a "Vaccine Ticket & Pre-Examination Form," which will be sent to everyone who qualifies for a vaccine, and a prior made appointment.
(1) Receiving a Vaccine Ticket & Pre-Examination Form
We have been mailing out Vaccine Tickets & Pre-Examination Forms to qualified recipients in successive waves since the end of April.
We will send these to everyone with a registered Certificate of Residence in stages, so it may be a long time before you receive yours.
Those older than 65 (as of March 31, 2022)
Those with chronic or underlying conditions
Other High-Risk Individuals
※ In order to maximize the vaccine's effect, you must receive a second dose of the same vaccine after a set amount of time.
When you receive your first dose, please confirm when you can receive the next vaccine.
※ There should also be a page in the same package as your Vaccine Ticket that is for your second dose and proof of vaccination certificate.
※Each time you receive a dose, please bring all of the documents without cutting or removing pages.
Search for a Medical Institution
Phone Consultations:
Kumamoto City Vaccine Call Center
096-300-5577
Hours: 8:30 AM ~ 7:00 PM (including Weekends and Holidays)
(2) Search for a Medical Institution
Medical Institution List (Japanese only)
(3) Reservations Online or over the Phone
Online Reservation Link (Japanese only)（外部リンク）
Phone Reservations
Toll-Free Phone Number for Vaccine Reservations
0120-096-885
0120-096-885
Hours: 8:30 AM ～ 7:00 PM (including Weekends and Holidays)
(4) Receiving a Vaccinne
Things You Need to Get Vaccinated
Vaccine Ticket・Pre-Examination Form・A Form of ID
On the day of your vaccination, in addition to your Vaccine Ticket, Pre-Examination Form, and a document verifying your identity (such as a driver's license or health insurance card), please take proper measures to prevent the spread of infection.
※ If you are worried about your health or you feel ill before being vaccinated, please consult with your regular doctor.
※ Please take your temperature at home before going to get the vaccine, and if you have a fever or you feel ill, please do not go to the vaccination site and contact the Kumamoto City COVID-19 Call Center.
※ When you get vaccinated, we ask for your cooperation in preventing the spread of infection by wearing a mask, etc.