As part of its support for areas affected by the 2026 Kumamoto Earthquake, mediphone, Inc, is providing its remote medical interpretation service, “mediPhone,” free of charge.
Overview of the Disaster Medical Interpretation Service for Kumamoto Earthquake Relief
Eligibility: Medical institutions, first-aid facilities, and other similar facilities affected by the 2026 Kumamoto Earthquake
*Medical institutions must apply to use this service. Foreign nationals receiving medical care who wish to use this service should inform the staff at their medical institution.
Support Provided: Telephone interpretation through the remote medical interpretation service mediPhone (free of charge)
Languages Available: 32 languages (see below)
Hours: 24 hours a day, 365 days a year
Phone Number: 050-3196-8719 (Dedicated Disaster Medical Interpretation Hotline)
Service Period: Scheduled for Thursday, July 30, 2026 – Monday, August 31, 2026 (may be extended depending on circumstances)
Inquiries: Special Support Desk: cs-team@mediphone.jp
Languages Available
English / Chinese / Taiwanese / Vietnamese / Indonesian / Tagalog / Korean / Nepali / Portuguese / Spanish / Burmese / French / Russian / Thai / Hindi / Mongolian / Persian / Cantonese / Arabic / Urdu / Lao / Bengali / Italian / Khmer / Dari / German / Pashto / Sinhala / Turkish / Tamil / Malay / Ukrainian
How to Use the Service
Access the service using the QR code below or call the dedicated phone number at 050-3196-8719.
遠隔医療通訳サービス「mediPhone」 無料提供のお知らせ
（外部リンク）