In Kumamoto City, citizens who have been affected by extraordinary natural phenomena such as storms, heavy rainfall, or earthquakes, or due to fire (residing in the city and registered in the Basic Resident Register), are eligible to receive relief payments as described below.

Eligibility Requirements and Payment Amounts

〇 Disaster Condolence Payment

 In the event of death: ¥100,000 per deceased person

〇 Disaster Relief Payment

•In the case of a house being completely burned down, completely destroyed, or washed away: ¥50,000 per household

•In the case of a house being half-destroyed or partially burned: ¥30,000 per household

  ※ “Half-destroyed” includes houses that are partially, moderately, or severely damaged

•In the case of a house experiencing above-floor flooding (partial damage): ¥10,000 per household

In the case of a severe injury requiring approximately one month or more of medical care: ¥30,000 per person

※ Large-Scale Disaster: A disaster meeting any of the following conditions:

•A disaster in which five or more households lose their homes within a single municipality;

•A disaster in which at least one municipality within a prefecture is covered by the Disaster Relief Act;

•A disaster in which two or more prefectures include municipalities covered by the Disaster Relief Act;

•A disaster in which three or more municipalities within a prefecture experience the loss of five or more households; etc.

※ Submission of a Disaster Victim Certificate and, where applicable, a medical certificate from a doctor is required for claims.

For information on obtaining a Disaster Victim Certificate, please refer to the following:

Issuance of Disaster Victim Certificates for Residential Buildings／住家の「り災証明書」の発行について / 熊本市公式サイト

Application Window

Welfare Sections of Each Ward Office (Monday – Friday, 9時00分 a.m. – 4時00分 p.m., excluding public holidays)

Required Items for Application

•Disaster Victim Certificate, medical certificate, etc. (copies acceptable)

•Documentation confirming the bank account for deposit (passbook, cash card, etc.)

•Claim Form

For further details, please refer to the following: 

Kumamoto City Guidelines for Disaster Condolence Payments and Disaster Relief Payments

Kumamoto City Ordinance on the Provision of Disaster Condolence Payments, etc. 

●Kumamoto Consultation and Support Plaza for Foreign Residents 

Address: 2F Kumamoto City International Exchange Center, 4-18 Hanabata-cho, Chuo-ku, Kumamoto-shi, Kumamoto, 860-0806 

TEL: 096-359-4995 

Fax: 096-359-5112 

E-mail: soudan@kumamoto-if.or.jp 

URL: http://www.kumamoto-if.or.jp/plaza